Australia
Pie Face opens in NYC
On 26th Jan, Australia Day, Pie Face opened their first US store. This is also their first store out of Australia, commenting on the launch Ben Macpherson their CMO stated "New Yorkers are adopting our offer. We have had a very positive response from customers who appear to love the food and coffee. The meat or savoury pie has had very little traction in the US until now, even though its incredibly popular in Australia, the UK and other parts of the world. The bottom line, a pie done well (like Pie Face does), is a great lunch/snack/dinner option. We think Pie Face has got the right combination of product mix with our bakery café offer as well as pies (especially great coffee which is hard to find in the US), fun brand, and ability to educate the customer through retail stores to drive market penetration. Even though the US is a highly competitive market, there are no pies (as we know them) and certainly nothing like Pie Face. Its still very very early, but the initial response is extremely encouraging with opening store sales surpassing expectations".
Pie Face opens in NYC
On 26th Jan, Australia Day, Pie Face opened their first US store. This is also their first store out of Australia, commenting on the launch Ben Macpherson their CMO stated "New Yorkers are adopting our offer. We have had a very positive response from customers who appear to love the food and coffee. The meat or savoury pie has had very little traction in the US until now, even though its incredibly popular in Australia, the UK and other parts of the world. The bottom line, a pie done well (like Pie Face does), is a great lunch/snack/dinner option. We think Pie Face has got the right combination of product mix with our bakery café offer as well as pies (especially great coffee which is hard to find in the US), fun brand, and ability to educate the customer through retail stores to drive market penetration. Even though the US is a highly competitive market, there are no pies (as we know them) and certainly nothing like Pie Face. Its still very very early, but the initial response is extremely encouraging with opening store sales surpassing expectations".
Pizza Capers expands into Sydney for the first time
The gourmet pizza brand plans to put up 25 new stores in 2012.
The Learning Organisation
The undeniable – but often ignored – link between training and service excellence.
Alibaba "not for sale"
QSR Media received reports after our story “What are Alibaba’s plans for the next 12 months” and we followed up with Alibaba’s MD Robert Marjan who made the following comment when asked about the business being for sale : “Ali Baba is definitely not looking to sell the business. We are very committed to the long term strategy of reinvigorating the brand and growing store numbers.”
Subway talks about their goal to be the #1 Quick Service Restaurant Chain in every market they serve
How are they going to get there? Find out in this interview with their Regional Marketing and Profitability Manager, Ben Miles as he talks about their promotion of "Healthy Weight Week" an initiative of the Dietitians Assoc. of Australia as well as their digital marketing initiatives.
Fast Food Employers Confused on Employment Obligations
The recent wide-reporting of inadvertent award breaches by some fast food employers has thrown into vivid focus the highly complex industrial relations regime that has emerged under the Fair Work Act – despite it being meant to simplify employment obligations.
We do not condone action which transgresses workplace laws: Eagle Boys
The franchisor has issued a statement on underpayment of staff.
AFGC CEO Kate Carnell leaving in March 2012
She has accepted the position of CEO at beyondblue.
Domino’s aims to double its Facebook fan base
And what better way to do that than through an aggressive customer-focused gift giveaway.
Subway capitalises on new survey which shows more than 2/3 of resolutions were to eat better and exercise more
The poll was conducted by the Dietitians Association of Australia (DAA) to launch Healthy Weight Week which ends on 29 January 2012.
Pizza Capers rebuilds its gluten-free base
The new gluten-free pizza base is crunchier, crispier, and lighter.
Grow your brand with PR by Amanda Fry
Nobody can deny that the Mexican wave has swept across Australia over the past few years and we have been part of the conversation since the first fast casual Mexican outlet opened in Australia. Whether you like the cuisine itself or not, there’s no ignoring the fact that it has become a rapidly expanding sector of the dining scene in this country and its fast becoming a favourite choice for many Australians. In the BRW Fast 100 list published in late 2011, only three food businesses were listed, two of which were Mexican brands and one being #12 on the list, Mad Mex our client. In an increasingly competitive market it becomes even more crucial for any brand to stand apart from its competitors both with potential franchisees and consumers which is where the public relations message can be a very cost effective way to influence conversations. Integrated into a strategic marketing plan, a targeted and tailored public relations campaign is essential to remain ahead of the curve.
Foodco’s Serge Infanti talks acquisition strategies, overseas growth markets and what impact the carbon tax will have on the business
In this exclusive interview we find out how 2011 has been for the group and what their plans are for 2012.
Domino’s offers tastier and healthier options
It has launched three new product innovations which offer customers tastier toppings and lower fat.
Hungry Jack's apologizes to Bendigo’s underpaid employees
According to the burger chain’s statement, the situation was the result of an administrative error.
Find out why Spudbar is one QSR to watch
Spudbar a small QSR is enjoying 30% year on year same store sales growth. Find out why in this interview with their CEO Simon McNamara.
Building brand devotion in a promiscuous consumer environment
Never before have we seen the huge disparity in consumer spending habits that we are currently experiencing.